Kazakhstan has made significant strides in digitalization, particularly in the area of public services. However, this is just the starting point for further development. To build a self-sufficient digital ecosystem, a solid foundation in the form of quality data and a reliable protection system is required. This was stated by President Kassym-Jomart Tokayev during an extended government meeting, as reported by a correspondent from the Kapital.kz business information center.
“We must accelerate the development of artificial intelligence in our country. By the end of this year, we need to integrate its elements into the e-government system. Special attention should be given to the widespread use of this technology in 'Smart City' projects. The AI training program 'AI-Sana', aimed at developing human capital and transitioning universities from an educational to a research-oriented approach, is of great importance. The government must create a cohesive system for digitalization and the application of AI,” the head of state said.
Kassym-Jomart Tokayev instructed the government to begin implementing artificial intelligence tools in government agencies and national companies. He added that comprehensive digitalization significantly simplifies the interaction between the state, citizens, and businesses, minimizing bureaucracy and corruption risks. However, the downside of this process is the increase in instances of fraud.
“We are increasingly encountering cases of misinformation and media manipulation aimed at swaying public opinion, discrediting the authorities, and inciting hatred. This poses serious risks to citizen safety and stability in the country. Therefore, it is necessary to consider legislating the accountability of internet platforms for spreading destructive content. However, strengthening cybersecurity must not slow down the digitalization process,” the head of state instructed.
He emphasized that “there is a growing perception in society that the government's efforts to protect citizens from cyber fraud are insufficient.” Statistics show a negative trend: over 20,000 cases of internet fraud are registered annually, with about 80% remaining unsolved.
“Therefore, the government, in cooperation with law enforcement agencies and financial regulators, must ensure maximum protection of citizens' personal data,” he stated.